Protection of personal information
Responsible Party: API Lumen Consulting (Pty) Ltd, a private company incorporated in South Africa (CIPC registration 2018/362240/07), with registered office at 45, Church Street, 7600 Stellenbosch, South Africa.
Information Officer: Sipho Dlamini — contact via info@apilumen.digital or +27-21-000-0113.
This notice explains how we process personal information when you visit apilumen.digital or submit an inquiry. The Protection of Personal Information Act 4 of 2013 (POPIA) governs our processing. Your constitutional right to privacy is acknowledged; POPIA sets the operative rules for this site.
What we collect
- Inquiry form: name, email, optional phone number, and your message text.
- Technical data in server logs (if enabled on the hosting server): IP address, timestamp, and request path—processed by our host, not used for profiling on this marketing site.
- Cookie choice: a single preference stored in your browser (see Cookies).
We do not run analytics, advertising pixels, or third-party tracking on this site.
Purposes and lawful bases
| Purpose | Data | Basis |
|---|---|---|
| Respond to your consulting inquiry | Form fields | Legitimate interest / steps prior to contract at your request |
| Record cookie consent choice | localStorage key | Consent |
| Operate and secure the website | Server logs | Legitimate interest |
Retention
Inquiry records are kept for up to twenty-four months after the last correspondence unless a longer period is required for tax or dispute resolution. Cookie preferences remain until you clear site data or change your choice via browser settings.
Sharing
We do not sell personal information. Form submissions are handled by our same-domain inquiry endpoint (POST /api/inquiry) and accessed only by staff who need to respond. Hosting providers may process data under contract as operators.
Your rights (POPIA)
You may request access, correction, deletion of outdated information, or object to processing where applicable (sections 11–14 and 23–25 POPIA). Contact the Information Officer above. You may lodge a complaint with the Information Regulator of South Africa.
Cross-border transfers
If email or hosting infrastructure processes data outside South Africa, we rely on appropriate safeguards consistent with POPIA section 72.
Changes
We will post updates on this page with a revised date when practices change.
Last updated: 14 October 2026